Sales & OrdersAI optional
WhatsApp Order & Follow-up Bot
Never lose an order inquiry in a busy chat again.
Sales & OrdersNo AI needed
COD Order Verification Bot
Cut fake and duplicate cash-on-delivery orders before they ship.
The problem
Unverified COD orders lead to refused deliveries, return charges and wasted stock. Duplicates and risky customers are hard to spot by hand.
Who it's for
- E-commerce stores offering cash on delivery
- Social-media sellers
- D2C brands shipping nationwide
Key features
- Verify new cash-on-delivery orders against simple rules
- Flag duplicate orders
- Track confirmation status
- Identify repeated delivery failures when history is available
- Produce return and cancellation summaries
Example workflow
- 1
New COD orders are imported or posted by webhook
- 2
Phone format, duplicates and failure history are checked
- 3
Risky or unconfirmed orders are flagged for a confirmation call
- 4
A daily verification and returns summary is produced
Configuration requirements
- Order export with order ID, customer phone, amount and payment method
- Optional: past failed-delivery count per customer
- Automated confirmation messages require a messaging integration (coming soon)
| Column | Required | Description |
|---|---|---|
| order_id | Yes | Order ID |
| phone | Yes | Customer phone |
| amount | Yes | Order amount |
| payment_method | No | cod / prepaid |
| address | No | Delivery address |
| created_at | No | Order time (ISO) |
| confirmation_status | No | unconfirmed, confirmed, cancelled, returned |
| past_failed_deliveries | No | Number of previous failed deliveries |
AI requirements
Rule-based. No AI required.
Often used together
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